Privacy Policy

1Overview & Scope

This Privacy Policy ("Policy") applies to all personal data collected by jilino2 ("jilino2," "we," "us," or "our") through the jilino2 website at jilino2.com, its subdomains, mobile-optimized pages, and any related services or communications (collectively, the "Platform").

This Policy is intended to inform you — as a visitor, registered member, or prospective member of jilino2 — about our data practices in a clear and transparent manner. By accessing or using the jilino2 Platform, you acknowledge that you have read and understood this Privacy Policy.

jilino2 operates in compliance with the Philippine Data Privacy Act of 2012 (RA 10173) and its Implementing Rules and Regulations, as administered by the National Privacy Commission (NPC). Where applicable, we also observe internationally recognized data protection principles.

2Personal Data We Collect

jilino2 collects personal data through several channels: directly from you when you register or interact with the Platform, automatically through your use of the Platform, and from third-party service providers where necessary for compliance or service delivery.

Data you provide directly:

• Full legal name, date of birth, and gender
• Philippine government-issued ID details (e.g., passport, driver's license, SSS/UMID, PhilSys ID)
• Mobile number and email address
• Residential address (city, province, postal code)
• Payment information: GCash number, PayMaya account, BPI/BDO/Metrobank account details (stored in tokenized form only)
• Username, password (stored as a hashed value — never in plain text), and security preferences
• Communications you send to jilino2 support, including live chat transcripts and email correspondence

Data collected automatically:

• IP address and approximate geolocation (city/region level)
• Device type, operating system, and browser information
• Session data: pages visited, time spent, clicks, and navigation paths
• Game activity logs: bets placed, games played, outcomes, and transaction history
• Cookie identifiers and similar tracking technologies (see Section 6)

3How We Use Your Personal Data

jilino2 uses the personal data we collect for the following purposes:

• Account creation and management: To register your account, verify your identity (KYC), and maintain your member profile on jilino2.
• Service delivery: To provide access to games, process deposits and withdrawals, and deliver the full range of jilino2 Platform features.
• Regulatory compliance: To fulfill our obligations under Philippine gaming regulations, anti-money laundering (AML) laws, and the Data Privacy Act. This includes identity verification, transaction monitoring, and reporting to PAGCOR and other relevant authorities where required.
• Fraud prevention and security: To detect, investigate, and prevent fraudulent activity, unauthorized account access, and other security threats.
• Customer support: To respond to your inquiries, resolve disputes, and provide technical assistance.
• Responsible gaming: To monitor gaming behavior, enforce deposit and loss limits, and action self-exclusion requests in accordance with our Responsible Gaming commitments.
• Communications: To send you transactional notifications (e.g., deposit confirmations, withdrawal updates), security alerts, and — where you have opted in — promotional offers and platform updates.
• Platform improvement: To analyze usage patterns, improve game offerings, and enhance the overall jilino2 user experience.

jilino2 does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review.

4Legal Basis for Processing

Under the Philippine Data Privacy Act of 2012, jilino2 processes your personal data on the following legal bases:

• Consent: Where you have given explicit consent, such as opting in to receive promotional communications from jilino2.
• Contractual necessity: Processing required to fulfill our obligations under the jilino2 Terms & Conditions, including account management, game access, and payment processing.
• Legal obligation: Processing required to comply with applicable Philippine laws, including AML regulations, PAGCOR licensing requirements, and NPC directives.
• Legitimate interests: Processing necessary for fraud prevention, platform security, and improving jilino2 services, where such interests are not overridden by your rights and freedoms.

5Sharing Your Personal Data

jilino2 does not sell, rent, or trade your personal data to third parties for their own marketing purposes. We may share your data only in the following limited circumstances:

• Service providers: Third-party vendors who assist in operating the jilino2 Platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, cloud hosting services, and customer support tools. These providers are contractually bound to process your data only as instructed by jilino2 and in compliance with applicable data protection laws.
• Regulatory authorities: PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other Philippine government bodies where disclosure is required by law or court order.
• Game providers: Licensed game software providers may receive anonymized or pseudonymized session data necessary to deliver their games on the jilino2 Platform. They do not receive your full identity data.
• Business transfers: In the event of a merger, acquisition, or sale of jilino2 assets, your data may be transferred to the successor entity, subject to the same privacy protections described in this Policy.

6Cookies & Tracking Technologies

jilino2 uses cookies and similar tracking technologies to operate the Platform effectively, remember your preferences, and analyze usage patterns. The types of cookies we use include:

• Essential cookies: Required for the Platform to function. These include session authentication cookies that keep you logged in to your jilino2 account.
• Functional cookies: Remember your preferences such as language settings, display options, and game history for a more personalized experience.
• Analytics cookies: Collect anonymized data about how members use jilino2, helping us identify popular games, navigation patterns, and areas for improvement.
• Security cookies: Help detect and prevent fraudulent activity, bot access, and unauthorized login attempts on the jilino2 Platform.

You may control cookie preferences through your browser settings. Note that disabling essential cookies may affect the functionality of the jilino2 Platform, including your ability to log in and access games.

7Data Retention

jilino2 retains your personal data for as long as your account is active and for a period thereafter as required by applicable law. Specifically:

• Account and identity data is retained for a minimum of five (5) years following account closure, in compliance with Philippine AML regulations and PAGCOR requirements.
• Transaction records are retained for a minimum of five (5) years from the date of each transaction.
• Customer support communications are retained for three (3) years.
• Analytics and usage data in anonymized form may be retained indefinitely for platform improvement purposes.

Upon expiry of the applicable retention period, jilino2 will securely delete or anonymize your personal data in accordance with our internal data disposal procedures.

8Data Security

jilino2 implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the jilino2 Platform.
• Passwords stored exclusively as salted cryptographic hashes — never in plain text.
• Payment data tokenization: jilino2 does not store full payment account numbers on its servers.
• Role-based access controls limiting internal access to personal data on a strict need-to-know basis.
• Regular security audits, vulnerability assessments, and penetration testing.
• 24/7 monitoring for suspicious activity, unauthorized access attempts, and data anomalies.

9Your Data Privacy Rights

As a data subject under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by jilino2:

• Right to be informed: You have the right to know what personal data jilino2 collects about you and how it is used — which is the purpose of this Privacy Policy.
• Right of access: You may request a copy of the personal data jilino2 holds about you at any time.
• Right to rectification: You may request correction of any inaccurate or incomplete personal data in your jilino2 account.
• Right to erasure: You may request deletion of your personal data, subject to our legal retention obligations under Philippine law.
• Right to object: You may object to the processing of your personal data for direct marketing purposes at any time.
• Right to data portability: You may request a copy of your personal data in a structured, commonly used, machine-readable format.
• Right to lodge a complaint: You have the right to file a complaint with the National Privacy Commission (NPC) if you believe jilino2 has violated your data privacy rights.

To exercise any of these rights, please contact the jilino2 Data Privacy Officer at [email protected]. We will respond to all verified requests within fifteen (15) business days.

10Minors & Age Restriction

The jilino2 Platform is strictly intended for individuals who are at least twenty-one (21) years of age, in accordance with Philippine gaming regulations. jilino2 does not knowingly collect personal data from persons under 21 years old.

If jilino2 discovers or is notified that personal data has been collected from a person under 21 years of age, we will immediately suspend the associated account, delete the data, and report the incident as required by applicable regulations.

Parents and guardians are encouraged to monitor their children's online activity and to contact jilino2 immediately at [email protected] if they believe a minor has registered on the Platform.

11Changes to This Privacy Policy

jilino2 reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, applicable law, or Platform features. When material changes are made, we will notify registered members via email or a prominent notice on the jilino2 Platform.

The date of the most recent revision is always displayed at the top of this page. Your continued use of the jilino2 Platform following the posting of any changes constitutes your acceptance of the revised Privacy Policy.

12Contact Our Data Privacy Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the way jilino2 handles your personal data, please reach out to our dedicated Data Privacy Officer. We take all privacy inquiries seriously and will respond promptly.

You may contact us by email at: [email protected]

For complaints that cannot be resolved directly with jilino2, you may also contact the National Privacy Commission of the Philippines at their official channels. jilino2 fully cooperates with NPC investigations and inquiries.